Magic*Touch
The Magic*Touch free audio response telephone service allows you quick access to your account information to perform transactions and inquiries.
Call Magic*TouchContact UsMenu Options
Select 1 for Checking, Money Market Checking
Select 2 for Savings, Money Market Savings, IRA
Select 3 for Loans
Select 4 for Certificates
Select 5 for Credit Cards
Transfer Funds From:
Select 1 to transfer funds FROM Checking or Money Market Checking
Select 2 to transfer funds FROM Savings or Money Market Savings
Select 3 to transfer funds FROM Home Equity or Sig Line of Credit
Transfer Fund to:
Select 1 to transfer funds TO Checking or Money Market Checking
Select 2 to transfer fundsTO Savings or Money market Savings
Select 1 to transfer fundsTO Loan
Select 1 to transfer fundsTO VyStar VISA Card
Select 3 to Make a VyStar payment using an account at another financial institution.
Learn more about Make a VyStar Payment.
Select 1 for Consumer Loan
Select 2 for Mortgage Loan
Select 3 for Other Loan
Select option 5 to Re-order checks.
Select option 6 to Change PIN on your Magic*Touch service
Select option 0 to Speak to a Member Service Representative.
Find your closest VyStar location.
Getting Started
Have your Magic*Touch PIN number ready (not your debit card PIN number).
Call (904) 777- 6001 to get started with Magic*Touch.
At any point during your call you can take the following actions:
Press 0 at any point to transfer to a VyStar Member Service Representative
Press 9 to return to the Previous Menu
Press # to end your call

If you do not have a Personal Identification Number (PIN) or your member number, contact VyStar's Call Center at 904-777-6000 or (800) 445-6289 or visit a branch.
Telecommunications device for the deaf services available at (904) 908-2420 or (888) 529-6289 (toll free).
For Spanish, dial (904) 594-5483 or (888) 978-2728 (toll free).
Related Tools & Resources
Digital Wallets
Use your smartphone, tablet or smartwatch to make payments at many retailers. We support Apple Pay®, Samsung Pay®, Google Pay™, Click to Pay, Fitbit Pay™, and Garmin Pay™.
Free Financial Counseling
As a VyStar member, you get free counseling from BALANCE to help you take control of your money and meet your financial goals.
Hardship & Loan Assistance
We are committed to working with our members to provide flexible solutions such as adjusting payment dates, or even pausing payments temporarily, if that's best for your budget.