Episode 12: Fraud Busters - Unmasking Scams and Protecting Your Money

Episode 12: Fraud Busters - Unmasking Scams and Protecting Your Money

Featured Guest

Stephanie Curtis

Stephanie Curtis is the SVP of Operations at VyStar Credit Union and has over a decade of experience in banking operations, fraud prevention, and strategy. In her current role at VyStar Credit Union, she oversees operations and fraud management, specializing in operational excellence, risk mitigation, and process optimization. Stephanie holds credentials from the Western CUNA Management School and the Florida School of Banking, demonstrating her strong foundation in financial analysis and leadership. Her expertise includes fraud prevention, customer insights, and driving initiatives that deliver great member experiences.

Highlights

  • Evolution of Scams: Scammers are increasingly using advanced technology, such as AI, to enhance traditional scams like the grandparent scam, making them more convincing and harder to detect.

  • Red Flags to Watch For: Be cautious of unsolicited calls from unknown numbers, urgent requests for personal information, and pressure to act quickly. These are common tactics used by fraudsters to instill fear and urgency.

  • Use Code Words: Establishing a code word with family members can be an effective way to verify the authenticity of emergency calls, especially when they come from unknown numbers.

  • Avoid Clicking Links: Always avoid clicking on links in unsolicited messages or emails. Instead, go directly to the official website of the organization or call them using a number you know to be legitimate.

  • Lock Down Your Credit: Consider freezing your credit with the main credit bureaus and even your check systems credit bureau to protect against identity theft and unauthorized credit applications.

  • Educate Yourself Continually: Fraud tactics are constantly evolving, so it's crucial to stay informed and educate yourself on the latest scams and prevention methods. Regularly check resources like VyStar's fraud protection page for updates.

  • Institutional Safeguards: Take advantage of products that offer identity theft protection and monitoring. VyStar Plus checking accounts with dark web monitoring and insurance coverage for identity theft losses can provide an added layer of security.

Download the audio version of this episode on Buzzsprout.

The content provided in this podcast consists of the opinions and ideas of the creators alone and should be used for informational purposes only. The opinions expressed should not be considered legal, financial, or tax advice, and are not meant to replace such advice. VyStar Credit Union is not responsible for any losses, damages, or liabilities that may arise from decisions you make based on the information provided. The opinions expressed in this podcast are those of the guest and not VyStar Credit Union or its management.