Insuring your vehicle is a critical and necessary step in protecting yourself—and others—from any surprises you might encounter on the road. VyStar Credit Union wants you to be safe at all times. We also require all our members with a VyStar auto, motorcycle, boat, RV, and/or ATV loan maintain insurance coverage to meet the standards outlined below at all times during the term of the loan.
If we do not receive your insurance information as proof of meeting the requirements for your loan, VyStar will mail you a notice requesting this information. To avoid any concerns, please ensure you notify your insurance agent to add the collateral (your auto, motorcycle, boat, RV, and/or ATV) for your new loan to your policy right away. Ensuring they list VyStar as lienholder will generally aid in our receipt of your coverage information from your insurance agent on your behalf.
Either you or your insurance agent can fax a copy of your insurance information to VyStar at 1 (877) 745-5834. (Please allow 24 hours for processing.) Or, you/your insurance agent can mail it to:
VyStar Credit Union
P.O. Box 924332
Fort Worth, TX 76124
You/your insurance agent also have the option to submit the insurance information online at www.myloaninsurance.com using the special instructions on the website and the reference ID contained in the request for proof of insurance that was mailed to you, if applicable.
Please keep in mind that your insurance ID card does not have enough information to verify that your policy meets our insurance requirements. When sending your insurance information to VyStar, please make sure to provide a copy of the declarations page of your insurance policy.
If you have any questions about VyStar loans or our insurance requirements, our representatives are more than happy to assist you. Please visit us at any VyStar branch, or speak to a representative by calling (904) 777-6000 or 1 (800) 445-6289. Our Contact Center is available every day, from 7:00 a.m. to 7:00 p.m., excluding holidays.