Phishing is a scam in which fraudsters manipulate victims into providing personal or financial information. They do this by posing as a legitimate business with which the victim often conducts transactions. Most phishing scams are conducted through email messages, which contain counterfeit company logos, direct victims to websites that ask for personal data and retain any information typed in by the victim, or download spyware onto the victim’s computer or mobile device. Other phishing scams are conducted via phone calls, text messages and social media posts. Please remember: VyStar Credit Union will never solicit your personal information via phone or email.
Your greatest defense against attackers is you. Fraudsters have learned that the easiest way to bypass even the most advanced security technology and obtain your personal data is to trick you into giving them this information. Be suspicious. By using common sense, you can spot and stop most attacks. Here are some ways you can avoid becoming a victim of a phishing scam:
If you come across a suspicious message that appears to be from VyStar Credit Union, send an email to email@example.com with details about the message.
A strong password is defined as one that cannot be easily guessed by hackers or cracked by automated programs. If remembering a strong, unique and complex password that is difficult to type seems difficult, you can try using a passphrase instead. Don’t just use a single word; use a series of words that is easy to remember, such as “Where is my account password?” Length is the key: The longer your passphrase is, the stronger it is.
Having trouble remembering all of those passwords? We recommend using a password manager, which is a specialized application for your smartphone or computer that securely stores all of your passwords in an encrypted format.
Make sure your computers, mobile devices, apps and Internet-connected devices are running the latest software versions. Cyber criminals are constantly looking for new vulnerabilities, and they use special programs to exploit them and hack into the devices you are using. By ensuring that these updates are installed, you make it much more difficult for someone to hack you.
Think you’ve fallen into the trap of a phishing scam? The sooner you take action, the better. Here are some steps you can take right away to help minimize the damage done by fraudsters: