All VyStar offices will be closed on November 26.
With the VyStar Card Control App, you have better control over your debit and business debit cards. After a one-time download of this companion app, you can:
Note: To use the VyStar Card Control App, you will need to use the VyStar Mobile Banking App to access it. Please refer to steps 1through 3 above for app access.
If you have lost or misplaced your card, using the on/off option for your card is helpful and convenient. Use the steps below for this feature:
Location controls allow your card to be used within a certain geographical area. You will be able to set up three types of location controls: "My Location," "My Regions" and "International."
To set your location controls:
Once set, the location control will compare your location to a merchant or store’s location to decide if a transaction should be approved. Transactions made at locations that are different from your location are denied. Your location is determined by your mobile device.
The "My Regions" selection allows you to define up to three geographical areas where in-store transactions can be made. Regions have a radius of at least 5 miles. Any transactions attempted outside of the defined region will be denied.
Once you enable “My Regions,” you’ll be able to click the + button to add your specific regions through an interactive map. You must add at least one region to use this feature.
When the "International" location control is set, any transactions outside of a designated country will be denied. You can add a country by clicking the + button. If no countries are adding, all international card-present transactions will be denied.
Note: Location controls are applicable only to in-store, when your card is presented for transactions. Location is based on your phone’s location.
If you are looking for a way to control spending for certain types of purchases or to limit fraud from certain merchant types, consider using Merchant Type Controls.
To set Merchant Type Controls:
You can use Transaction Types to enable or disable in-store, eCommerce (online), mail/phone order, auto pay or ATM transactions.
To set Transaction Type Controls:
Need to limit spending of a teen (if you're a parent/guardian) or an employee (if you’re a business owner)? Perhaps you need a little help with budgeting? Use Spend Limit Controls to set spending limits on transactions. Limits can be set per transaction or per month.
To set Spending Limits:
Any transaction over the selected per-transaction or per-month amounts will be denied.
Use Alert Preferences to notify you when a specific type of transaction occurs. You can set alerts for locations, merchant types, transaction types and spend limits.
To set Alert Preferences:
Note: Receiving an alert does not cause a transaction to be denied. Control Preferences must be used for denying card transactions.
Please note: Balances will not be displayed in the VyStar Card Control App. To view your account balance, please return to the VyStar Mobile Banking App.