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Call Center Hours
VyStar's Call Center is standing by choose the right account, apply for a VyStar loan over the telephone and answer your questions. Interpreters are available for any language.
Call Center Hours:
| Monday - Friday |
8:30 a.m. – 7:00 p.m. |
| Saturday |
9:00 a.m. – 3:00 p.m. |
Call Center Location:
VyStar Service Center
2310 Village Square Parkway
Orange Park, FL 32003
Call Center Phone Numbers:
| In Jacksonville, Florida |
(904) 777-6000 |
| Toll free in U.S. |
(800) 445-6289 |
| TDD speech & hearing impaired |
(904) 908-2320 or toll free (888) 872-5738 |
| AT&T Cell Phone |
*6000 (Baker, Clay, Duval, Nassau, Putnam & St. Johns Counties only) |
| Dial and Select: |
Option 1# |
Internet Banking & Magic*Touch Enroll,
Password/PIN; Bill Payer Assistance |
| Option 2# |
Report a Lost or Stolen Credit, Check or ATM Card |
| Option 3# |
Mortgages/Home Equity, Collections, Loan Assistance |
| Option 4# |
Directory by Name |
| Option 5# |
Rates, Hours, Jobs, Merchant Ck Verification |
| Option 6# |
Business Services or Investment Services |
| Option 9# |
Call Center Account Representative |
| Option 0# |
Repeat Main Menu |
Calling from other countries:
AT&T provides USA Direct Access numbers for our members who live or are traveling outside the United States and want to contact us.
Simply enter the country you are calling. In most cases, you dial the direct access number, wait for the dial tone and enter VyStar's (800) 445-6289.
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