VyStar Facts December 2009
VyStar & Enterprise Holiday Wrap Up – USED AUTO SALE

Go to VyStar for a Loan! Go to Enterprise Car Sales for a Vehicle!
November 30th - December 31st
at 11034 Atlantic Blvd. Jacksonville
Call (904) 265-3725 or go to www.cuautodeals.com



  • Get a Great Loan! Apply for VyStar financing ahead of time; low rates and flexible terms.
  • Bring your VyStar VIP Check and buy a car during December to get your first two car payments free (up to $700*).
  • Get a Great Buy! Shop Enterprise current and late model used vehicles at the Atlantic Blvd. Enterprise Car Sales location.
Your First Two Car Payments are FREE* - Apply Today!

Before you head out to the VyStar & Enterprise Used Auto Sale, get your financing with us first. Our no-fee Vehicle Investment Power (VIP) loan program is a smart choice – offering you the benefits of competitive rates and flexible terms. Take your VIP Check with you to shop great deals at the Enterprise Car Sales location. When you buy during December, you’ll get your first two car payments free*!
  • Up to 100% financing on new and used cars, SUVs, trucks, mini-vans and more, including license and sales tax.
  • Low fixed rates and low monthly payments – see our rates and terms at www.vystarcu.org.
  • An extra .25% rate discount when you set up automatic payments from a VyStar account.
  • Fast and easy application and quick response.
  • No prepayment penalty.
  • VIP Check to take with you to the sale – when you’re ready to buy, write your own deal on the spot.
At VyStar, we take care of all your financing needs and provide professional advice to help you make the best decisions on a loan so you can enjoy your purchase. Call us today! (904) 777-6000 or 800-445-6289; stop by any VyStar branch or apply online at www.vystarcu.org.

VyStar Credit Union and Enterprise Car Sales® offer valid only on Enterprise vehicles for the car sale event held November 30-December 31, 2009 at 11034 Atlantic Blvd. Number of vehicles available at the sale to be determined. Trade-ins are welcome. All purchase incentives are provided by and the responsibility of Enterprise Car Sales. Cannot be combined with any other offers. Not valid on previous purchases. *First two car payments up to $700 must meet criteria requiring a VyStar VIP pre-approved loan and Enterprise purchase during the month of December 2009 only. Financing for qualified VyStar Credit Union members. All loans subject to credit approval. Up to 100% financing terms and conditions subject to approval. Certain restrictions may apply. VyStar employees and their family members living in the same household are not eligible to receive the first two car payments offer.

Who will win the $10,000 Grand Prize?

From April through November 30, 2009, we have followed the real life stories of our four VyStar Money Makeover families as they competed and worked with their Money Coaches to reach their goals and improve their financial condition the most. The Winner of our $10,000 VyStar Money Makeover Grand Prize will be announced on December 19th. Be sure to tune-in to FOX 30 (WAWS) on December 19th at 6:30 p.m. and CBS 47 (WTEV) at 7:30 p.m. for the exciting news.

VyStar’s Money Makeover Continues
The end of VyStar’s Money Makeover Contest is not the end but just the beginning. There’s never been a better time than now to get your own VyStar Money Makeover. Our members can continue to seek and receive the support they need to help drive down debt, boost their savings and brighten their financial outlook. Stop by a branch to arrange to work with your own VyStar Money Coach - it’s free. You can also visit Money Makeover at www.vystarcu.org for a variety of free budgeting and money management tools.

Come in today! We’re people helping people and never forget that it’s your money.

From VyStar's President and CEO

What began as a contest between four VyStar families who were willing to share their personal stories and financial lessons learned has become an important lesson for us all. VyStar Money Makeover was created to help members learn ways to better manage their money, to reduce debt and to save more for the future. And what better way to learn than by real life examples.

Since April 2009, we have been watching our families in regular TV appearances as they bravely faced everyday financial challenges and difficult decisions in tough economic times. We want to thank our families – the Andrews, Darbys, Dunns and Moores for baring their souls about personal money matters, and for giving us all insight into real life situations, struggles and successes that can only help us with some of our own.

As we prepare to announce the $10,000 Winner of VyStar’s Money Makeover in two television broadcasts on December 19th (see above article for details), we want our members to know our Money Makeover program is still very much alive.

At VyStar we are “people helping people” every day. As a credit union, we are a financial cooperative, owned and operated by our members. We help members improve their financial well being and provide financial advice for all aspects of your financial life. When we say “we never forget that it’s your money” we mean just that and hope you will come in to see us or call if you have any questions about your finances. We want to show you better ways to manage your money and be better prepared for the future by utilizing all our products and services. Your VyStar Representatives will do everything they can to help you achieve your financial goals and get the things you need and want.

Our philosophy of helping people also extends to our communities where our members live and work. So many people are in need today and VyStar is doing its part in conducting campaigns to raise money for organizations like United Way, March of Dimes and Light the Night for Leukemia and Lymphoma. VyStar employees – the very Representatives that serve you – continue to break fundraising records for these vital causes that benefit countless individuals in the communities we serve. During this holiday season, we invite you to join us in some of our food collection and clothing drives conducted at all our branches. We know people are struggling – some maybe for the first time, and we want to help.

We want to be a good example for our communities. We also want to let everyone know that VyStar is fiscally strong and our strength is long-term. We are a stable and conservative presence that people can turn to for all their financial needs.

This year there’s been a lot of discussion about what a credit union really means to consumers and small businesses. The news has been full of stories about people trying desperately to keep their homes – some have been caught up in sub-prime lending practices or their mortgage has ballooned to a payment they can no longer afford; others are experiencing excessive fee and rate hikes on their credit cards from other providers at a time when money’s tight. Times have changed for businesses as well. Under the strain of tougher laws and a tough economy it has caused them to re-evaluate where they feel comfortable.

These types of circumstances often bring consumers home to their community credit union that will consistently work on their behalf and not for profit. Members own VyStar and their Board of Directors serve in their best interest and without compensation. Unlike other institutions, there are no shareholders. As a credit union, our focus is giving back the earnings we make in the form of lower cost loans, competitive deposit rates, no or lower fee services and a wide array of distribution systems to ensure members can access their funds when and where they want, at their convenience. Because of this, you will enjoy considerable cost savings, support, and security in belonging.

VyStar members receive practical advice when coming to us for a loan – we are against predatory lending – and only lend responsibly. We also know members could eventually have problems making their payments because of unforeseen circumstances and hope they will come to us right away for free services, advice and solutions to help them get through difficult periods.

We don’t think it’s a good idea to charge people more money, especially now. Recently we made a positive decision in our members’ best interest to leave all of our current credit cards at a fixed rate. This is in response to new laws and may be different from many credit card companies who are changing their programs, sometimes to the detriment of consumers. We are against excessive fees, penalties and unreasonable rate hikes and ask that you compare your other cards with VyStar’s. Call us or stop by a branch if you would like to switch – we’ll make it easy to apply and it won’t cost you a thing to move your balances over.

While we offer our members access to loans at a lower rate and with fewer fees than other institutions, we also encourage members to build savings and invest for their future. Our members receive competitive dividends on the money kept in their accounts with VyStar. The dividend rates you receive on products such as Certificates of Deposit (CDs), Health Savings Accounts (HSAs), Individual Retirement Accounts (IRAs), Money Market Accounts, Regular Savings, and Checking are dependent upon the rates that we receive for loans and the income we receive from investments, as well as our ability to effectively manage the cost of our operations.

We always focus on taking good care of our members’ money. That is just one of the reasons VyStar has continued to operate soundly during this challenging economic environment. We are conservative and operate in a sensible manner at all times. As the economic outlook improves and financial markets return to more normal functioning, we expect to see our rates improve for members.

Because of our members’ loyalty to their credit union, VyStar continues to grow and strengthen. It is important that you learn as much as you can about your credit union, what we do for our members and ultimately what we can do for you. We encourage members to take full advantage of all our products and services. This is your credit union, you own it. The more you use your credit union, the stronger it becomes for all members. We also encourage you to share the benefits of membership with your family, friends, neighbors and co-workers. Together we are making VyStar the success it is – building services that matter and for every financial need you may have now and in the future.

VyStar was founded in 1952 by twelve people with $60 and a vision to provide a place for people and their families to save and borrow. Today that vision remains alive and growing by bringing the value of credit union services to over 356,000 members with assets approaching $4 billion. During all these years, our vision and mission have remained the same. We want to provide a safe place for our members, their families and friends to save money, borrow money and obtain the other financial services they need and want.

From your VyStar family – Officials, Management and Staff:
Thank you for your support, loyalty and valued membership.
You have made your credit union the success it is.
We wish you, your families and friends a wonderful holiday season and a promising New Year.



Terry R. West,
President/CEO

VyStar Credit Union


VyStar Credit Cards for Holiday Spending

The holidays are always a busy time. Celebrate this holiday season with a credit card you know and can trust. Make travel plans to see family and friends, purchase and mail gifts, get a cash advance, enjoy dining out and more. Using a VyStar credit card is convenient – when you need it, the money is there. Plus, you’ll have peace of mind knowing you have some of the best protection around. Electronic Security Protection (ESP) is running non-stop to ensure the safety of your card with free monitoring, warning and recovery services.

Compare our credit cards to others and we think you’ll agree, VyStar’s Platinum Rewards Visa®, Visa® Gold and Visa® Classic cards are a better value. With VyStar’s consistently low interest rates that will remain the same on the purchases you make now, you’ll save hundreds, even thousands of dollars in interest compared to other cards. Our fees are kept to a minimum. For example, we do not charge annual fees or transaction fees for cash advances and other types of transactions as many card providers charge. Many of our members don’t pay any fees on their cards at all. If you use a credit card provided by another card issuer, perhaps this is a good time to switch to a card provided by your credit union.

9.90% APR – VyStar Platinum Rewards Visa® with CURewards

  • Powerful Credit Lines starting at $1,250
  • Earn CURewards® points on qualified purchases
  • Redeem your points for free merchandise and exciting travel opportunities
  • ATM Credit Card Cash Advance around the world
  • $500,000 Travel Accident Insurance
10.90% APR – VyStar Visa® Gold
  • Credit lines starting at $375
  • $500,000 Travel Accident Insurance
  • Get a cash advance at ATMs around the world
13.90% APR – VyStar Visa® Classic
  • Credit lines starting at $375
  • $250,000 Travel Accident Insurance
  • Get a cash advance at ATMs around the world
Consistently Low Rates and Free Benefits All Wrapped Up In One.

Don’t let other credit card offers fool you. Our VyStar Platinum, Gold, and Classic are a better value.
  • No annual fee and no inactivity fee
  • No minimum finance charge
  • No transaction fee for purchases or cash advances
  • No penalty rates that increase with a late or missed payment Low minimum payments Interest-free grace period
  • Free electronic payment services
  • Free travel accident insurance
  • Free electronic security protection and monitoring services
If you don’t have a VyStar credit card or would like to increase your credit limit, apply today through Internet Banking at www.vystarcu.org, call (904) 777-6000 or 800-445-6289, option 3, or stop by any VyStar branch.

APR = Annual Percentage Rate (current as of 11/23/09), terms and fees on credit cards are subject to change. Loans are subject to credit approval. Certain restrictions apply. More VyStar credit card information, terms and conditions at www.vystarcu.org or call (904) 777-6000 or 800-445-6289.

VyStar GIFT CARDS – the perfect gift

Trying to think of what to get someone this holiday season? We have a great gift idea for you. A VyStar Visa® Gift Card is the perfect choice for any occasion. It’s convenient and easy to use. Use it wherever Visa® debit is accepted. That means you aren’t limited to one retail store or mall.

Place an order online at www.vystarcu.org and customize your Gift Card for dollar amounts up to $500 or, purchase a standard $25, $50, $75, $100 or $200 Gift Card at any VyStar Branch.

Discover how convenient it is to order Gift Cards online at www.vystarcu.org – here’s how it works:


  • Place your order on VyStar’s website and select a card design you like.

  • Customize it with recipient’s name and your personal message.

  • Choose a dollar amount from $20 up to $500.

  • Easy activation and easy to replace if lost or stolen (unspent amount).
Use VyStar’s Platinum and Check Cards – you could win big!
The 2009 Endless Possibilities Sweepstakes

From October 1, 2009 through December 31, 2009, every swipe of your VyStar Platinum Rewards Visa® (qualified purchases) or Visa® Check Card (qualified signature-based transactions) automatically enters you to win in the "2009 CURewards® Endless Possibilities! Sweepstakes”. The more you swipe, the greater your chances of winning – and you’re automatically entered to win one of 10 CURewards points prizes.

Plus, with six second-prize winners taking home 50,000 CURewards points, three first-prize winners taking home 100,000 CURewards points, and the Grand Prize winner taking home 1,000,000 CURewards points, your chances of winning are that much greater. Visit www.vystarcu.org or go to the CURewards website at www.CURewards.com for official contest rules and imagine what 1,000,000 points could do for you.

Improve Protection at Login

Thousands of members are using VyStar Internet Banking at www.vystarcu.org to access and perform transactions on their accounts. It’s one of the safest and most convenient services we offer. Using a secure Login ID and Password that would be hard to guess is important to your protection.

Although we initiate Internet Banking enrollment with a Member Number and Magic*Touch PIN, we do not recommend you keep member numbers, social security numbers, account numbers, birth dates or any other personal information that may be identified as your permanent Login credentials.

On January 12, 2010, members will need to change their Internet Banking Login ID if they are still using their VyStar member number.

It’s easy to change your Login information. In fact, industry standards for using any online service recommend you change your Login IDs and Passwords periodically. Simply login to VyStar Internet Banking and click User Options at the top of your screen. Then select “Change Lo ID” to ensure security of your accounts. Using a combination of letters and numbers also adds better protection.

Free Services for Members 50 or better

At VyStar we provide a special program to members who are age fifty or better through Senior Class. Senior Class offers additional free benefits. Attached to VyStar’s checking account, enjoy everything a VyStar checking account offers plus:
  • Free VyStar Custom Checks or a $10 credit toward other styles ordered from VyStar
  • Free Traveler's Checks
  • Free Photocopies
  • Free Direct Collection of Bond Coupons and Foreign Checks and Drafts
  • Free Wire Transfers
Holiday Closings

All VyStar offices will be closed on:

CHRISTMAS EVE
Thursday - Close at Noon, December 24th

CHRISTMAS DAY
Friday, December 25th

NEW YEARS DAY
Friday, January 1st

MARTIN LUTHER KING JR DAY
Monday, January 18th

Using VyStar’s electronic and automated services will be a big help when you are on the go this holiday season. You can have access to your accounts anytime, day or night. Set up these services today!


  • Internet/Mobile Banking (account information, funds transfers, free Bill Payer, e-Statements)
  • Text Message Banking from your cell phone
  • Magic*Touch voice response phone service (funds transfers, monitor account/pending transactions and balance information)
  • ATM Service with your ATM or Check Card
  • Direct Deposit of pay and retirement checks
  • Easy-Pay automatic credit card payment service

© 2009 VyStar Credit Union