Protect Your Personal Information
Scam artists and hackers have become more skillful in attempting to steal your information. None of us are able to eliminate fraud; however, we can work to help keep from becoming a victim.
- VyStar will NEVER ask for your account numbers, passwords, PINs or any other sensitive information in an unsolicited email, correspondence, phone call, text message or through a website.
- Never reveal any confidential information to anyone you do not know.
- Do not click on links or respond to website requests for your personal information.
- Please call us if you ever receive a request for personal information that claims to be from us or that concerns you in any way.
Anti-phishing and anti-pharming service is being utilized by VyStar. This service continually hunts for sources of phishing e-mail scams and shuts down their origination point. For more information on this activity, click the RSA FraudAction logo at the bottom of our website screen.
Know about our free services. Identity Theft 911™ is a proactive service from a company with a high level of experience in working with victims of identity theft or natural disasters. Just by speaking with a VyStar Representative about your situation, you will be referred to an Identity Theft 911™ Recovery Service advocate (provided by Identity Theft 911™) who will guide you through the process of restoring your identity. They can also help if you need to rebuild your original means of identification—regardless of whether an identity theft has occurred.
To help prevent fraud and better protect our members another free service is provided to VyStar card members – Electronic Security Protection (or ESP). ESP offers a package of security that can help sense what is happening with your ATM, credit and check card services. Whether it's accessing your accounts by phone or computer, making purchases, getting cash or simply knowing who to turn to for help – the security of our members and ESP's monitoring, warning and recovery services are running non-stop for you and your accounts.
Take extra precautions when logging in:
- Using a Log-in ID that would be difficult to guess.
- Using a Password that has from 8 to 16 characters, at least one letter, one upper and one lower case, and one special character like: ! # @ $. An example of a strong Password is: 14c95T6!!
- Using a different Log-in and Password for each account you have and keeping it protected in a safe and separate place
- Never using any part of your member or account number or any other personal information like social security numbers, birth dates, names of spouses, children or pets, etc. that may be easy to guess
- Changing Login credentials, Passwords and PINs related to your Internet services, credit cards, check card and ATM card frequently. Never reveal your information to anyone.
- VyStar NEVER solicits personal or confidential information from its members unless the member initiates the request.
Read about the latest scams. Member Alerts/Warnings is located on VyStar’s home page and reports various types of scams that are occurring. Check this occasionally to remain up to date.
Member Alerts/Warning
Electronic Security Protection
Identity Theft 911®
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