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By Phone:

VyStar's Call Center is standing by.  Need help choosing the right account or want to apply for a VyStar loan over the telephone? Contact VyStar's Call Center today at the following numbers:

In Jacksonville, FL 904-777-6000

Toll free in U.S. 800-445-6289

Call Center Hours: Monday-Friday 8:30 a.m. - 7 p.m. and Saturday 9 a.m. - 3 p.m.

For VyStar Branch Assistanceclick here for branch locations and phone numbers to contact a VyStar Vice President or Branch Manager, Member Relationship Specialist or Receptionist.

Calling from Overseas – If you are traveling with your mobile device or cell phone, you may have access to International Calling/Roaming services. Your service provider can help explain how to make calls to VyStar when you are traveling outside the United States. We suggest you contact them before you leave to make arrangements.

If you are making a call from overseas on a land line or for example, would like to use a prepaid card at a pay or hotel phone, click here for AT&T USADirect® access numbers. In most cases, you dial the AT&T direct access number, wait for the dial tone and enter area code 800 and seven digit number 445-6289 (VyStar’s main number) or 800 235-6289 (Magic*Touch audio response telephone service).

AT&T is just one example of International calling services available. Overseas calling is handled differently – be sure you understand that certain terms/conditions, rates, and charges can apply. Services and dialing instructions vary. Some countries are not eligible.

AT&T Mobility customers call *6000 (Baker, Clay, Duval, Nassau, Putnam and St. Johns Counties only).

TDD Telephone Service 904-908-2320 or 888-872-5738 (toll free) for hearing and speech impaired.